Pet Grooming software
Pet grooming bookings, packages and payments
Pets on the client record, groomer scheduling with real drying and cleanup time, breed-aware service durations and a checkout that takes every tender.
- Your terminal, your negotiated rate
- No marketplace commission
- Gift card, loyalty and split tenders
Built for the work
How Pet Grooming teams actually run
The pet is a record, not a note
Breed, coat, temperament, vaccination dates and what the last groom actually involved live on the record — so the next booking is quoted from history rather than memory.
Durations that match the dog
A doodle is not a dachshund. Service variants and cleanup time price and schedule the difference before the appointment is confirmed.
Every tender, including the awkward ones
Card on your own terminal, cash with a real drawer session, and gift cards and loyalty redeemed at the till rather than chased later.
Five screens, one tablet
The same system runs the diary, the till, the tip screen, the client record and the stock room. Pick a screen.
A day you can read at a glance
A column per staff member, per room or per chair — whichever is the constraint for Pet Grooming teams.
- Drag to reschedule, with buffer and cleanup time attached to the service
- Rooms, equipment and staff booked as separate resources
- Walk-ins dropped into the next real gap, not a hopeful one
One sale, any combination of tenders
Services, retail, packages and deposits settle together — split across as many tenders as the client brings.
- Card and debit on the Dejavoo or PAX terminal you already own
- Split tender across any combination in one sale
- Gift card and loyalty redeemed at the till, not reconciled after it
The tip screen faces the client
Presets and a custom amount on a customer-facing second display, so nobody has to ask and nobody has to guess.
- Preset percentages plus a custom amount
- Tips attributed to the staff member who performed the service
- Flows straight into commission and the payroll period
History where the next booking is made
Visit history, preferences, notes, package balances and membership entitlement on one record.
- Package and membership balances visible before checkout
- Notes and preferences that follow the client between staff
- No marketplace between you and the people booking with you
What the service consumed, priced
Retail sold and product consumed by a service move the same stock, so cost stops being a month-end guess.
- Consumption logged against the service that used it
- Retail sold through the same till as the service
- Stock on hand, cost and margin from one ledger
Every tender your clients actually use
Card is the easy part. Gift, loyalty and split tender are where software written for beauty verticals runs out — and each is a real, processed tender here.
Credit
Chip, swipe and tap
Debit
PIN on the terminal
Gift card
Issue, redeem, ledger
Loyalty
Points redeemed at checkout
Cash
Drawer session, open and close
Tap to pay
Contactless on your terminal
Card, phone or watch
Split tender
Any combination, one sale
Card, gift and cash together
Appointment deposits
Taken at booking
On your own processor
Offline mode
Sales continue, upload later
The internet is not a dependency
Grooming is a scheduling problem with teeth
The appointment a client books is a fraction of the time the job takes. Bath, dry, cut, clean the station — and the dog that needs two people is not the dog that needs twenty minutes. Software that books the visible half of the work produces a calendar that is wrong by lunchtime.
Groww POS puts the whole job on the schedule: service duration, breed and coat variants, and the cleanup time between animals.
The record follows the pet
Vaccination dates, temperament notes, the clipper length that worked last time — attached to the pet, attached to the client who pays. Whoever takes the next booking is quoting from the same history the groomer will read.
Switch with zero downtime
Changing software mid-season is the thing every owner dreads. Here is exactly how it goes.
- 1
We import your data
Clients, services, staff, price list and future appointments — from a spreadsheet or an export from your current platform.
- 2
You keep trading
Run both systems for a week if you want. Nothing is switched off until your team says so.
- 3
Your terminal stays
Dejavoo or PAX — the hardware you already own and the rate you already have. No re-application, no new merchant account.
Questions we get asked
Can one client have several pets?
Yes. Pets attach to the client record, each with their own history, so a household with three dogs is one account with three sets of notes.
How is drying and cleanup time handled?
It sits on the service definition alongside the groom itself, so the calendar books the whole job rather than the part the client sees.
Keep your terminal. Keep your rate. Keep every feature.
Groww POS runs on the Dejavoo or PAX terminal you already own — no features held back, no marketplace commission.