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Apps & downloads

One system, five surfaces, and only two of them are fussy about the device

The POS needs an Android tablet, because the day calendar and the cart need the screen, and the self check-in tablet on the front desk is one too. Everything after that meets people on the device they already own: BackOffice in any browser, and Groww Staff and Groww Customer on iPhone, Android or the web. Here is what each does and exactly where each one stands.

Book a demo See the roadmap
  • POS and self check-in on an Android tablet
  • BackOffice in any browser
  • Groww Staff & Groww Customer anywhere

Where each one stands today

  • Groww POS — Android tablet. Shipping; Play Store listing coming soon.
  • BackOffice — web only, and available with your account today.
  • Groww Staff — iPhone, Android and web. Shipping; store listings coming soon.
  • Groww Customer — iPhone, Android and web. Shipping; store listings coming soon.
  • Groww Self Check-In — Android tablet. In development.

One system, five ways in

The counter, the self check-in tablet, back office, your team’s phones and your client’s phone — all on the same bookings and client records.

  • Groww POS

    • Android

    The app your team works in all day — calendar, checkout, terminal, clients, stock. Built for a tablet on the counter, and it keeps taking sales when the internet drops.

    • Booking, checkout and every tender
    • Drives your PAX, Dejavoo or Valor terminal
    • Offline mode with deferred upload
    • English, Spanish and French
    • Clients, memberships, packages and loyalty
    Groww POS day view with a column per staff member — Amelia Moore, Benjamin King, Chloe Baker, Ella Wright and Emma Carter — showing appointments in service, a walk-in waiting and a client due now with a Check In button Groww POS day view with a column per staff member — Amelia Moore, Benjamin King, Chloe Baker, Ella Wright and Emma Carter — showing appointments in service, a walk-in waiting and a client due now with a Check In button
    Get it on Google Play

    Shipping — Google Play listing coming soon

  • New

    Groww Customer

    • iPhone
    • Android
    • Web

    The app your clients carry: their appointments, their points, their membership and their package balances — and a booking screen that reads your real calendar.

    • Book, reschedule and manage appointments
    • Loyalty points, tier progress and rewards
    • Membership, package balances and expiry dates
    • Receipts, purchases and profile preferences
    The Groww customer app home screen showing the next appointment with manage and reschedule buttons, an available points card and a class pass that is about to expire
    Download on the App Store Get it on Google Play

    Shipping — App Store and Google Play listings coming soon

  • Groww Staff

    • iPhone
    • Android
    • Web

    The app your team carries — on whatever phone they own, or in a browser: their own day, their own appointments and what they have earned, without handing a stylist the till or the reporting.

    • Their own schedule and today’s appointments
    • Client notes and history before the chair
    • Commission and tips earned in the period
    • Permissions decide what they can see
    • Any phone they own, or a browser
    The Groww POS staff app showing a team member’s day: next appointment, tips today, earnings and chair time
    Download on the App Store Get it on Google Play

    Shipping — App Store and Google Play listings coming soon

  • BackOffice

    • Web

    The browser side: catalogue, staff, pay profiles, locations and registers. Opened from the app, so there is nothing extra to install.

    • Catalogue, pricing and stock
    • Staff, pay profiles and payroll periods
    • Locations, registers and permissions
    • Runs in any modern browser
    • The day close, takings and staff performance
    The Groww POS BackOffice dashboard showing thirty-day sales totals, a sales trend chart, the payment method split and staff performance
    Works directly in your browser

    Included with your account

  • Groww Self Check-In

    • Android

    A tablet on the front desk that faces the client rather than the team. Booked clients check themselves in, walk-ins check in or book a slot on the spot, and the screen returns to the start on its own after a set idle time.

    • Self check-in for arriving clients
    • Walk-ins check in or book a slot on the spot
    • Resets to the start screen after a set idle time
    The Groww Self Check-In start screen on a landscape tablet: a softly lit salon behind a gold lotus button, the clock, the line “Your moment of calm starts here.” and a Tap here button to check in or book
    Get it on Google Play

    In development — details to follow

And what your clients see on theirs

The Groww Customer App runs on iPhone, Android and the browser, because you do not get to choose what phone your clients own. It shows a client their own record and nothing else: their appointments, their points, their membership, their packages, their receipts.

  • Groww customer app home screen showing the next appointment with manage and reschedule buttons, an available points card, and a class pass with eighteen days left
    Home — what is next and what is expiring
  • Groww customer app new booking sheet with a location picker, a week of selectable dates, and morning, afternoon and evening slots with the taken times struck through
    Booking — your real slots, not a copy
  • Groww customer app rewards screen showing available points, the next loyalty tier with progress towards it, and a ledger of points earned, redeemed and expired
    Rewards — the points ledger, in full
  • Groww customer app packages screen showing an active massage pack with sessions remaining and an expiry date, and a class pass flagged as expiring soon
    Packages — sessions left and expiry

No invitation flow to run

A client signs in with the email address you already hold for them, so their history, their points and their package balances are there on the first screen rather than starting from zero. Someone you have never served can make an account in a minute.

What the app offers as a bookable slot comes from your day grid — service duration, buffer and cleanup, staff availability and the resource the service needs are all applied before a time button is drawn. That is why the booking sheet strikes some times out instead of pretending the day is wide open.

What the customer app does How it reaches your calendar
  • Groww customer app sign-in screen with email and password fields, a forgot password link, and a note that the email address is the one the salon has on file
    Sign in with the email you already hold
  • Groww customer app create account screen with first and last name, email, optional mobile number and password fields, and a terms and privacy checkbox
    Or make an account in a minute

Not in the customer app yet

Class booking and enrolment, gift card balance lookup, and joining a waitlist. All three are next, and they are on the roadmap rather than described here as though they shipped.

Groww Self Check-In

The front desk that greets them for you

An Android tablet on the front desk that faces the client, not the team. Booked clients check themselves in; walk-ins check in or book a slot from your real calendar — and the screen returns to the start on its own once they step away.

  • Self check-in for booked clients
  • Walk-ins check in or book on the spot
  • Four languages on the welcome screen
  • Resets after a set idle time
Groww Self Check-In start screen on a landscape tablet: a softly lit salon behind a gold lotus button, the time and date, the line “Your moment of calm starts here.” and a Tap here button to check in or book

Checking in

For a client with a booking, and for one who has just walked in.

  1. Groww Self Check-In welcome screen with the location and address, a good morning greeting, an I’m here button to check in, a Book an appointment button, the opening hours and phone number, and a choice of English, Español, Français or Hindi

    I’m here, or book

    Two big choices on the welcome screen, in English, Spanish, French or Hindi.

  2. Groww Self Check-In confirmation reading You’re checked in, with the client’s details and today’s walk-in visit marked checked in with its check-in code

    Checked in, with a code

    The visit shows as checked in on your calendar — walk-ins included.

  3. Groww Self Check-In visit details with the check-in code, status, booked via walk-in and check-in time, a note that the team will choose a service with the client, and a progress line from arrived to waiting to in the chair

    Where they are in the queue

    Arrived, waiting, in the chair — and for a walk-in, the team picks the service with them.

Booking on the spot

No appointment? They pick from your real menu and your real calendar.

  1. Groww Self Check-In choose a service screen listing haircut and blow-dry services, each with a photo, its duration and its price

    Pick a service

    Your menu by category, with the price and the time it takes.

  2. Groww Self Check-In pick a time screen with the chosen stylist, the next fourteen days with open slot counts, afternoon times, and a running appointment summary with the total

    Stylist and time

    Open slots for the next 14 days, straight from the stylist’s calendar.

  3. Groww Self Check-In confirmation reading You’re booked, Anna!, with the service, stylist, date and time, and the booking code

    Booked by name

    A confirmation with the service, the stylist and the time.

  4. Groww Self Check-In booking code to show at the front desk, copy code and book another buttons, and the appointment summary with service, stylist, time, duration and total

    A code for the desk

    The booking code and the total — then the screen goes back to the start.

What your team sees on their own phone

Four screens, and none of them is the till. A team member sees their own day, their own roster, their own earnings and their own profile — on an iPhone, an Android phone or in a browser, and what they can see is governed by the same permissions that govern the tablet.

  • Staff app Today screen showing next appointment, tips today, earnings so far and chair time booked
    Today — what is next, and what it is worth
  • Staff app schedule showing a four-week roster strip, a day off, and a pending unpaid leave request
    Schedule — roster and leave requests
  • Staff app earnings screen showing commission at eighteen per cent of service sales, tips kept in full, and payslips
    Earnings — and how it was worked out
  • Staff app profile screen with availability toggles for accepting bookings, and the services this team member performs
    Profile — availability and services

And what you see in BackOffice

The day’s takings, the sales trend, where the money came from and which staff earned it — with the day close and running-low stock on the same screen.

The Groww POS BackOffice dashboard over thirty days: adjusted total, service and product sales, tips, chair utilisation and appointment count across the top, then a sales trend against the previous period, a day close summary, the payment method split across cash, credit, debit, gift card and wallet, appointment analytics, staff performance, profit and margin, and running-low stock
BackOffice, on a thirty-day range

What you need to run it

Android tablet

The POS is the one Android-only piece — a phone screen is too small for the day calendar and the cart. Everything else follows whatever device its user already has.

Your terminal

A PAX terminal on the same local network as the tablet, a Dejavoo terminal reachable over the SPIn cloud proxy, or a Valor terminal.

Optional peripherals

An ESC/POS receipt printer over USB or network, a cash drawer, and a second screen for the customer-facing tip display.

Patchy internet is fine

Offline mode keeps taking sales and uploads them when the connection returns. The network is not a dependency for trading.

See the hardware How payments work

Download questions

Where do I download the apps?

None of them is on a public store listing yet — not the POS, not the staff app, not the customer app. Book a demo and we will get you, your team and your clients onto them directly; the moment the listings publish, the badges on this page become real links. BackOffice needs no download at all.

Does it run on a phone?

The staff app and the customer app both do, on iPhone and on Android. The POS itself is built for a tablet, because a phone screen is too small for the day calendar and the cart, so running the whole business from a phone is not something to plan on yet.

What is BackOffice?

The browser side of the same system — catalogue, staff, pay profiles, locations and registers. It opens from the app, so there is nothing extra to install and no separate subscription.

Is the staff app available?

Yes, on iPhone, Android and in a browser — you should not have to care what phone a new hire owns. It puts a team member’s own schedule, client notes and earned commission in front of them; the till, the reporting and everything else stay on the tablet where permissions govern them. It is not on a public store listing yet — we will get your team onto it during onboarding.

Can clients book themselves through an app?

Yes. Groww Customer is the client’s surface on this page: clients sign in with the email address you already hold, see their appointments, points, membership and package balances, and book their next appointment against your real calendar. Class enrolment, gift card balances and the waitlist are not in it yet — those are next.

Is the customer app a marketplace?

No, and it is not going to become one. It shows a client the businesses they already deal with. There is no discovery feed, no ranking, and no commission on a booking made through it — that is a decision on the roadmap, not a feature waiting to be built.

Do I need an iPad?

No, and an iPad will not run the POS either — that one is an Android tablet application, as is Groww Self Check-In, and they are the only pieces with a hardware requirement. Groww Staff and Groww Customer run on iPhone, Android and the web, because you do not get to choose what phone your team and your clients own.

No listing yet — but the app is real

Book a demo and we will put Groww POS on a tablet in front of you, terminal included.

Book a demo How payments work