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Feature

Staff & payroll

Availability, service specialties, pay profiles, commission rules and payroll periods — settled from the sales the system already recorded rather than a spreadsheet rebuilt each period.

  • Your terminal, your negotiated rate
  • No marketplace commission
  • Gift card, loyalty and split tenders
Groww POS staff directory with filters for on duty and time off, beside a staff profile showing contact details, licence, specialties and rating
The staff directory, with one profile open

What it does

Everything on this list is in the product today. What is not built is on the roadmap, not in this column.

  • Staff records with multi-location assignment The person who covers two branches is one record, not two half-maintained ones.
  • Service specialty mapping — who can perform what Booking can only offer a service to someone qualified to do it.
  • Availability windows per staff member The calendar and online booking read the same availability, so they cannot disagree.
  • Pay profiles, including commission and rent arrangements A percentage arrangement and a chair rent arrangement run side by side in one location.
  • Per-service commission rules A colour and a blow-dry can pay differently without a spreadsheet to translate them.
  • Payroll periods, payouts and settlement The period is a report over sales the system already recorded, not a reconstruction.
  • Staff credit allocated on invoices The ticket records who performed the service, which is what makes the arithmetic checkable.
  • Roles and permissions, down to discounts, voids and refunds The actions that carry money are permissions, and every use is in the audit trail.

Payroll should be a report, not a project

Commission is only painful when the sale and the pay rule live in different systems. Here they do not: the ticket records the performer, the rule prices the performance, and the payroll period adds it up. What is left is checking it, which is the part a human should be doing anyway.

Permissions are a staffing feature

Deciding who can discount, who can refund and who can see the numbers is a management decision that software either supports or quietly undermines. Roles and permissions cover the actions that carry money, and the audit trail records them.

Show each person their own day

The staff app opens on what is next — the client, the service, and the chair time already booked. Nobody has to ask the front desk what the afternoon looks like, and nobody reads the whole diary to find their own three appointments.

The Groww POS staff app Today screen showing the next appointment with the client and service, tips taken so far today, earnings to date and how much chair time is booked
Today — what is next, and what it is worth

Let the roster answer for itself

Shifts, days off and leave requests sit in the same app, so a request arrives as something to approve rather than a text message at nine on a Sunday. Availability windows feed the booking calendar directly, which is what stops a client booking a chair nobody is sitting in.

The Groww POS staff app schedule showing a four-week roster strip with shift times, a marked day off, and a pending unpaid leave request awaiting approval
Schedule — the roster and any leave still to approve

Make the commission arithmetic visible

Earnings show the rate, the sales it was applied to and the tips kept in full — the same figures the payroll period settles from. A number a team member can check is a number that stops being argued about at the end of the month.

The Groww POS staff app earnings screen showing commission at eighteen per cent of service sales, tips kept in full, and how the total was worked out
What a team member sees about their own pay

Keep availability and specialties with the person

Who performs what, and when they are accepting bookings, lives on the staff record rather than in the manager's head. Change either one and the calendar and the online booking flow both follow, because they are reading the same record.

The Groww POS staff app profile screen with availability toggles for accepting new bookings and the list of services this team member is qualified to perform
Profile — availability, and the services they perform

Switch with zero downtime

Changing software mid-season is the thing every owner dreads. Here is exactly how it goes.

  1. 1

    We import your data

    Clients, services, staff, price list and future appointments — from a spreadsheet or an export from your current platform.

  2. 2

    You keep trading

    Run both systems for a week if you want. Nothing is switched off until your team says so.

  3. 3

    Your terminal stays

    Dejavoo or PAX — the hardware you already own and the rate you already have. No re-application, no new merchant account.

How switching works, step by step

Questions we get asked

Can commission staff and rent-paying staff work in the same location?

Yes. Pay profiles are per staff member, so a percentage arrangement and a chair or booth rent arrangement can run side by side.

Does commission come from the actual sales?

Yes. The sale already records who performed the service and what it was worth, so the payroll period is a report over the ledger rather than a reconstruction.

Can I stop staff from discounting?

Yes. Discounts, price overrides, voids and refunds are permissions, and every use is recorded in the audit trail.

Keep your terminal. Keep your rate. Keep every feature.

Groww POS runs on the Dejavoo or PAX terminal you already own — no features held back, no marketplace commission.